Administration & Customer Service Officer

About the role

Cleanaway, an ASX-listed waste management company, is looking for a part-time Administration Officer in Broome, WA. The role is hands-on and fast-paced, combining administrative support with customer service and strong relationships with councils.

Key responsibilities

• Liaise with drivers and internal teams as the first point of contact, ensuring timely and compliant job execution and resolving queries
• Work with council contacts, keeping their data and database accurate by updating, maintaining and auditing council records
• Handle invoicing, including raising, reviewing and correcting invoices and resolving contract errors
• Support the site team with administrative and operational tasks, including compliance checks and reporting, and continuous improvement initiatives for safety and performance

Required profile

• Detail-driven, people-savvy with strong communication skills and a proactive attitude
• Previous data-entry or administration experience preferred
• Ability to work collaboratively with site, drivers and the Finance team
• Comfortable handling multiple priorities in a fast-paced environment

Required skills

• Strong attention to detail and accuracy in data entry
• Confident working with systems, data and reporting
• Good organisational and time management skills

What we offer

• Attractive salary package
• Career development opportunities
• Paid parental leave
• Employee share plan, novated leasing, flu vaccinations, EAP access, health insurance discounts and more

The recruitment process includes checks such as criminal history, medicals, drug and alcohol testing, and verification of qualifications, licences and right-to-work status.