Account Manager – Future Opportunities

About the role

CreditorWatch is seeking proactive Account Managers to join its talent pool for future opportunities. You will focus on driving Net Revenue Retention across an existing portfolio of clients using the Collect product within the VIC region.

Key responsibilities

• Identify, negotiate and close new business opportunities within an existing portfolio of approximately 160 customers and up to 20 new clients per month.
• Own customer set‑up, onboarding, adoption and ongoing training for both new and existing users.
• Manage contract renewals, including pricing discussions and execution.
• Build and maintain strong relationships, understanding customer needs and articulating product value.
• Maintain CRM hygiene to support accurate forecasting of renewals and expansion activity.

Required profile

• At least 3+ years of sales experience as an Account Manager in the tech/SaaS space, managing a portfolio of 100‑200 customers.
• Relationship‑focused approach with strong problem‑solving, active listening and communication skills.
• Experience with short sales cycles (2 weeks or less) is a plus.
• Ability to quickly learn CreditorWatch’s products and communicate their value.

What we offer

• Hybrid working from Melbourne CBD office.
• Fitness First Platinum gym membership.
• Daily barista‑made coffee, breakfast, snacks and lunches.
• Wellness Days – an extra day off each month.
• Monthly in‑house massages.
• Performance‑based bonus shares and access to an Employee Share Scheme.
• Monthly team‑building activities such as pasta‑making, sailing, winery tours and more.
• Free legal services covering conveyancing, wills, trusts and more.