Specialist Technician – Systems Engineer for School ICT Support

About the role

Bytewize is looking for experienced Systems Engineers / Specialist Technicians to provide ICT support to Victorian schools through the Technical Support to Schools Program (TSSP). The role involves managing school networks, servers and devices, and delivering professional development to staff in a technology‑driven learning environment.

Key responsibilities

• Manage and maintain ICT infrastructure across Department of Education schools.
• Administer Windows and Linux server environments and Hyper‑V virtualisation platforms.
• Support and troubleshoot school networks, including Cisco and HP switching and wireless controllers.
• Deploy and manage cloud services such as Google Workspace and Microsoft 365, as well as Mobile Device Management solutions.
• Plan, deploy and support 1:1 and BYOD device programmes, including imaging and Standard Operating Environment (SOE) deployment.
• Provide on‑site technical assistance to staff and students and conduct ICT training sessions.
• Produce and maintain technical documentation and escalation reports.

Required profile

• Minimum 5 years of senior‑level IT support experience, preferably within TSSP or the education sector.
• Ability to work independently and as part of a team.
• Strong problem‑solving, escalation and communication skills.
• Punctual, reliable, well‑organised with a systematic troubleshooting approach.
• Eligibility to work in Australia, a current driver’s licence, reliable vehicle, and willingness to undergo police/background checks.

Required skills

• Hyper‑V virtualisation administration
• Windows Server administration
• Linux server administration
• Google Workspace administration
• Microsoft 365 administration
• Mobile Device Management (MDM) deployment and administration
• Cisco and HP switching configuration
• Cisco wireless controllers and access points
• Standard Operating Environment (SOE) and image deployment
• Desktop and notebook fleet support
• 1:1 and BYOD device planning, deployment and management
• Technical documentation

What we offer

• Salary range $90,000 – $110,000 (pro‑rata) with top rates based on skills and experience.
• Flexible employment options: permanent, contract or casual, full‑time or part‑time.
• Regular performance‑based salary reviews.
• Access to salary packaging options.
• Opportunity to work with a long‑standing panel member of the TSSP delivering reliable ICT support across Victorian schools.