Level 2 IT Deployment Technician - Sydney CBD

About the role

A proactive, hands-on Level 2 Deployment Technician is sought to support large-scale ICT deployment activities in Sydney CBD. The role covers device setup, configuration, testing and troubleshooting, and guides junior technicians so that end users receive a smooth deployment experience. The position is described as having multiple roles and an immediate start.

Key responsibilities

• Deploy and configure desktops, laptops, monitors and peripherals, including imaging and setup to project standards.
• Install, troubleshoot and provide Level 2 support for ICT hardware, resolving deployment issues efficiently.
• Perform device testing and quality checks before handover, securing user sign-off.
• Lead and support Level 1 Deployment Technicians through technical guidance, training and day-to-day assistance.
• Coordinate deployment activities, keep accurate asset records and meet agreed timelines and quality standards.
• Move equipment safely between storage and work areas, keep the workspace clean and travel to metro client sites as required.

Required profile

• 2-5 years of desktop support or EUC experience.
• Strong customer service and communication skills.
• Reliable, professional and able to work in secure customer environments.
• Fast learner who can hit the ground running.

Required skills

• Windows, Microsoft 365 and hardware troubleshooting.
• Imaging, software deployment and device management.
• Active Directory, Intune, SCCM/MECM and basic networking.

The advertised pay is AU$36.00 - AU$44.00 per hour on a contract basis. Applications are made through the recruiter, ManpowerGroup.