Job Coach

About the role

As a Job Coach you will empower clients to build confidence, develop job‑readiness skills and take steps toward meaningful employment, working within a values‑driven team.

Key responsibilities

• Motivate and coach clients through tailored activities that support their employment journey.
• Work with employers and the Employer Engagement team to connect clients with suitable job opportunities.
• Help secure sustainable employment outcomes and provide support when clients are at risk of losing work.
• Collaborate with internal and external partners to link clients to the right programs and services.
• Maintain accurate records and ensure all work meets compliance requirements.

Required profile

• Experience in customer service or a client‑facing role.
• A genuine interest in supporting people overcoming barriers.
• Strong communication skills and confidence working with diverse stakeholders.
• The ability to stay organised and work in a structured, goal‑driven environment.
• A current driver’s licence.

What we offer

• 12 weeks paid parental leave.
• Leadership development & career pathways across MedHealth.
• Quarterly social events & recognition programs.
• Wellbeing initiatives & Employee Assistance Program (EAP).
• Fitness Passport.
• Salary packaging & ability to purchase additional leave.
• All the tools and tech you need to thrive.