Customer Service / Administration Officer

About the role

Veolia ANZ is looking for a Customer Service/Administration Officer to join its team in Moruya, NSW. The role provides administrative and office support to the team and acts as the first point of contact for customers, delivering professional, friendly and efficient service while keeping the office running smoothly.

Key responsibilities

• Handle inbound and outbound customer calls, acting as the first point of contact for orders, queries and issues
• Perform general administrative duties such as managing purchase orders and receipts, and handling billing
• Enter data into various systems
• Manage day-to-day office operations and support the operational team

Required profile

• Exceptional stakeholder engagement and communication skills
• Ability to act as the key point of contact for all office management matters
• Strong verbal, written and interpersonal communication skills
• Experience with Salesforce is advantageous

Required skills

• Proficient computer skills and confidence using a range of office software
• Experience with Salesforce is an advantage

What we offer

• Career development and progression opportunities
• Competitive package and benefits
• Monday to Friday office hours
• Paid parental leave and paid volunteer days, with superannuation contributions on unpaid parental leave
• Fitness Passport, discounted health insurance and Employee Assistance Program
• Novated leasing and vehicle discounts
• Bonus and referral programs, plus an employee share plan
• Ongoing professional development and clear career pathways