IT Support Technician (On‑Site) – Entry Level
Ghanda Clothing · Sud de Geelong
Job description
About the role
Join the #GhandaGang as an on‑site IT Support Technician in South Geelong. You will be part of a friendly IT team that keeps the company’s systems running smoothly while supporting a fast‑growing, family‑run clothing brand.
Key responsibilities
- Respond to and resolve IT support tickets promptly.
- Set up, configure and maintain laptops, desktops and mobile devices.
- Install, update and troubleshoot software applications.
- Assist with user onboarding and off‑boarding processes.
- Provide network, printer and peripheral troubleshooting.
- Maintain IT documentation, guides and asset inventories.
- Participate in on‑call roster, store setups and occasional travel.
- Support ongoing IT projects and system upgrades.
Required profile
- Eager to learn and develop IT knowledge.
- Clear communicator comfortable assisting users of all levels.
- Organised, reliable and proactive.
- Interest in technology and problem‑solving.
Required skills
- Familiarity with Windows and/or macOS environments.
- Basic understanding of networking concepts such as IP and DNS.
- Exposure to Microsoft 365, Active Directory and ticketing systems.
- Experience configuring PC and mobile hardware.
What we offer
- Generous remuneration package with clothing allowances and performance bonus.
- Unlimited clothing discount for you and your direct family.
- Career progression opportunities within a large Australian‑owned brand.
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Published 1 week ago
Expires 1 month from now
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Ghanda Clothing
Sud de Geelong
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