Yardi Support Analyst

About the role

Greystar is creating a new 12‑month fixed‑term position within its Technology and Property Systems team. The Yardi Support Analyst will act as the primary point of contact for finance‑related Yardi incidents, helping property accounting teams keep the system running smoothly.

Key responsibilities

• Provide Level 1 and Level 2 support for Yardi Finance incidents, issues and service requests.
• Investigate and resolve problems in bond processing, payment, BECS, and bank‑book reconciliation.
• Support Yardi finance modules such as Accounts Payable, Accounts Receivable, General Ledger, Job Cost and Bank Book.
• Assist with financial reconciliations, data validation and month‑end troubleshooting.
• Maintain data integrity and process compliance across the Yardi platform.
• Participate in System Integration Testing (SIT) and User Acceptance Testing (UAT).
• Document workarounds and resolutions in the shared knowledge base.
• Develop Yardi administration skills, including user setup, access management and system configuration, with on‑the‑job training.

Required profile

• Strong background in Property Accounting, Finance, Accounts Payable/Receivable or Lease Administration (finance side).
• Enthusiastic about transitioning into a technology/IT support career.
• Natural problem‑solver who enjoys diagnosing and fixing system issues.

Required skills

• Hands‑on experience with Yardi.
• Solid accounting fundamentals.
• Proficiency with Microsoft Excel for data validation and reporting.