Workplace Records & Facilities Support Coordinator

About the role

PwC is offering a 12-month maximum term contract for a Workplace Records & Facilities Support Coordinator in Adelaide / Tarndanya. The role brings together records management, mail operations and facilities support so that the firm's information is handled with precision and compliance, working closely with partners, colleagues and external providers.

Key responsibilities

• Records management: manage records from creation to disposal in line with legal and firm policy obligations, and stay current with the Retention Schedule, records and data retention policy and confidential information handling requirements.
• Mail: process incoming, outgoing and overnight internal mail across PwC sites nationally, including courier deliveries; identify and coordinate distribution of unclaimed mail; prepare Australia Post manifests and work with stakeholders on mail service needs.
• Couriers: organise local, interstate and international couriers and maintain the courier database for accurate tracking, audit trails and cost allocation.
• Facilities: maintain electronic administrative records and provide general office support such as tidying focus rooms, meeting rooms and booths; log basic repairs and maintenance issues; support reception, events and other tasks as directed.

Required profile

• Demonstrated experience in a corporate, customer service or shared services environment.
• Demonstrated facilities experience including security management, records and maintenance and compliance.
• Strong interpersonal, verbal and written communication skills and the ability to build relationships with internal and external clients, providers and colleagues.
• Discretion and sensitivity with confidential matters, and the ability to multitask, prioritise and complete tasks accountably.
• Desirable: intermediate proficiency in MS Word, Excel, PowerPoint, Google Applications and ServiceNow; understanding of policies and standard operating procedures.

What we offer

• A supportive, inclusive culture and tailored learning programs.
• Four weeks of annual leave plus floating public holidays and birthday leave.
• Wellness benefits, discounted memberships and access to the Employee Assistance Program from day one.
• Free morning coffee and tea.