Workplace Experience Receptionist

About the role

Metcash is seeking a passionate Workplace Experience Receptionist to be the first point of contact for visitors, employees and stakeholders. This role goes beyond traditional reception duties, playing a central part in creating a welcoming and supportive workplace environment.

Key responsibilities

• Greet and direct visitors, manage reception desk and workplace interactions.
• Maintain meeting rooms, shared spaces and hospitality services to ensure a professional setting.
• Handle mail, office supplies, logistics and general administrative tasks.
• Assist with workplace systems, access passes, onboarding support and facilities coordination.
• Support workplace events, safety initiatives and contribute to a collaborative culture.

Required profile

• Previous experience in reception, workplace experience, facilities or office coordination roles.
• Exceptional customer service and communication abilities.
• Strong organisational skills with the capacity to manage multiple priorities.
• Proactive, polished and solutions‑focused approach.
• High attention to detail and a genuine passion for positive workplace experiences.

Required skills

What we offer

• Extra leave: 2 well‑being days and 1 volunteer day per year.
• Career growth through continuous learning and development programs.
• 12 weeks of gender‑neutral paid parental leave.
• Inclusive culture recognised as a Bronze LGBTQ Inclusion employer.
• Gender pay gap under 5% and Gold mental health accreditation.
• Flexible, family‑friendly work arrangements.