Waiting List Officer (Reliever) - Elective Surgery

About the role

The Waiting List Officer manages patients on the Elective Surgery Waiting List from a clerical perspective, within the guidelines of the Department of Health Elective Surgery Access Policy. The role provides efficient administrative support to the team and works closely with the Surgical Liaison Nurses so that patients are safely prepared for their elective procedure. It is a fixed-term, full-time position in Fitzroy, Monday to Friday until June 2027.

Key responsibilities

• Receive and process waiting list forms from specialist clinics, private rooms and other areas of St Vincent's within the time frame set out in the DHHS Elective Surgery Access Policy.
• Create, record and update the Waiting List Screen on the Patient Administration System (PAS) accurately.
• Contact patients and schedule their admission for procedures.
• Schedule appointments such as pre-admission clinic, anaesthetic clinic, perioperative medicine unit (PMU) clinic and any associated investigations requested by the Surgical Liaison Nurse or unit.

Required profile

• Relevant experience in administration in a healthcare role.
• Experience with patient administration systems.
• Current national criminal history check, or willingness to obtain one.

Required skills

• Working knowledge of Microsoft Office, including Outlook, Word, MS Teams, SharePoint and Excel.

What we offer

• Salary packaging to increase take-home pay.
• Wellbeing initiatives with regular events and programs, confidential employee counselling and a healthy work/life balance.
• Discounts and promotions through the Foundation, and regular professional development opportunities.
• A culture of continuous improvement.

Classification ranges from HS1 to HS17 ($60,780.72 to $67,194.40 per annum, pro rata), with an over award of $4.47 per hour. Applicants submit a resume and cover letter; shortlisting starts immediately and the closing date is 29 November 2026. Mandatory immunisations, including the flu vaccine, and a Victorian COVID-19 vaccination requirement may apply.