Travel Advisor

About the role

MyHoliday2 is seeking a full‑time Travel Advisor to join its on‑site team in Townsville, Queensland. You will help customers design and book personalized travel experiences, ensuring a high level of satisfaction throughout the journey.

Key responsibilities

• Provide expert travel consultation and answer customer inquiries.
• Design tailored itineraries that match client preferences and budgets.
• Coordinate with local operators to secure accommodations, activities, and transport.
• Manage bookings, payments, and documentation accurately.
• Resolve any issues or concerns promptly and professionally.

Required profile

• Strong customer‑service orientation with a focus on satisfaction.
• Excellent communication and interpersonal abilities.
• Experience in travel arrangements and familiarity with travel‑agency workflows.
• High attention to detail and strong organisational skills.
• Good knowledge of travel destinations, trends, and industry standards; certifications are a plus.
• Proficiency with relevant software tools and quick adaptability to new systems.
• Passion for travel and helping others create memorable experiences.

Required skills