Trades Counter Person

About the role

A leading Australian supplier of industrial and specialty gases, welding equipment, safety products and technical solutions is seeking an experienced Trades Counter Person for its Mount Isa branch. The role is ongoing with consistent full-time hours, Monday to Friday 7:30am to 4:30pm, at $36.11 per hour.

Key responsibilities

• Be the first point of contact for customers entering the branch
• Assist customers with product enquiries, pricing and availability
• Answer phone and email enquiries
• Process customer orders using SAP
• Help customers with issues and provide solutions
• Assist with stock control and inventory enquiries
• Carry out branch housekeeping as needed

Required profile

• Previous experience in customer service, front counter, retail or internal sales
• Experience with welding products and industry is highly beneficial
• Strong communication and customer service skills, able to build rapport
• Ability to work accurately and with attention to detail in a fast-paced environment
• Good organisational and problem-solving skills
• Current driver's licence and reliable transport
• Willingness to complete a pre-employment medical, including drug and alcohol testing