Trade Counter Assistant - Ballina

About the role

Reece, Australia's leading supplier of plumbing and bathroom products, is hiring a Trade Counter Assistant for its Ballina branch. You will split your time between delivering products, giving customer service to plumbers and other tradespeople, and carrying out other tasks that keep the warehouse and trade counter running smoothly.

Key responsibilities

• Deliver parts and products to customers using a company vehicle
• Pick orders, pack them and carry out stock control
• Keep the branch and warehouse tidy and safe
• Provide customer service and product information

Required profile

• Previous experience in delivery driving, retail or customer service, and enjoyment of helping customers in person and by phone
• Ability to pick orders, maintain shop floor displays and give accurate information
• Clean, valid driver's licence and willingness to work various shifts, including weekends
• Interest in developing a career locally, within the network or at head office

Required skills

• Tech-savvy and able to learn new systems
• Customer service and order picking

What we offer

• Performance-based bonuses
• Paid annual leave and paid parental leave
• Continuous learning and development programs
• Discounts for bathroom or kitchen renovations
• Reece Boost: cashback and discounts on groceries, fuel, insurance and travel

Applications are followed by a brief, relaxed chat interview of about 15-20 minutes with five questions, completed within 24 hours.