Team Manager (Proactive Services)

About the role

We are looking for a hands‑on Team Manager to lead our Proactive Services team across multiple Woolworths stores. You will ensure trolleys are available, stores remain spotless and waste is managed efficiently, creating a clean and safe environment for customers and colleagues.

Key responsibilities

• Lead, coach and develop a team responsible for cleaning, trolley collection and waste support.
• Create and manage rosters to cover all daily operational tasks.
• Collaborate with Store Leadership to identify challenges, opportunities and priorities.
• Handle time‑and‑attendance duties, track hours, manage absences and ensure policy compliance.
• Order and manage consumables such as cleaning supplies within budget.
• Perform hands‑on operational tasks alongside the team, including cleaning, trolley collection and waste management.

Required profile

• Ambitious mindset with a passion for retail and people development.
• Flexibility to work across various store areas – shop floor, fridges, freezers and car parks.
• Strong attention to detail and a good eye for cleanliness.
• Physical fitness for demanding tasks and a valid full Australian driver’s licence.
• Ability to coordinate with Department Managers and Store Leadership.
• Organised, ensuring team has necessary equipment and supplies.
• Comfortable working within regulated frameworks (Food Safety, industrial regulations, code of conduct).

Required skills

• Experience in team leadership and roster management.
• Budget management for consumables.
• Knowledge of food safety and industrial regulations.
• Valid full Australian driver’s licence.

What we offer

• Competitive salary package (details not disclosed).
• Team discounts across Woolworths Group brands.
• Robust rewards program recognising purpose‑driven work.
• Well‑being programs including 24/7 access to the Sonder app.
• Opportunities for career growth within a supportive, inclusive environment.