Swim School Manager

About the role

Carlile Swim, Australia's leading swim school, is looking for a Swim School Manager to lead its Karrinyup centre in Perth. Reporting to the Area Lead, you will oversee the people, operations and performance of the centre, working closely with the Program Manager and Customer Experience Manager. You will coach and support your leadership team while staying hands-on through regular rostered shifts in the program.

Key responsibilities

• Lead, mentor and develop the centre leadership team and wider swim school team
• Create a positive, inclusive and supportive team culture
• Drive centre performance across enrolments, retention and operational targets
• Ensure consistent, high-quality delivery of the Carlile Swim program
• Oversee staffing, rostering, budgets and daily centre operations
• Build strong relationships with families and deliver exceptional customer experiences
• Lead by example through regular rostered shifts in the program
• Champion safeguarding, workplace safety and continuous improvement

Required profile

• Proven experience leading, coaching and developing teams
• Experience managing daily operations, staffing, rosters and performance
• Strong customer service skills and ability to build positive relationships
• Commercial awareness and experience working towards operational and financial targets
• Strong organisation, problem-solving and decision-making skills
• A collaborative, proactive approach with a genuine commitment to safety and team culture
• Experience in aquatics, swim schools, recreation or a similar environment is highly regarded

What we offer

• The chance to lead a centre within Australia's leading swim school network
• Ongoing professional development, career opportunities and staff benefits
• Support from an experienced leadership network

Candidates apply with a resume and cover letter describing their leadership experience and interest in joining Carlile Swim. Appointments are subject to safeguarding screening requirements.