Student Advisor

About the role

Macquarie University College is recruiting a Student Advisor for its Wallumattagal Campus in North Ryde. You will join an Adviser team that gives advice, guidance and pastoral care to domestic and international students, reporting to the Student Services Team Leader. It is a student-facing role with an intensive on-campus delivery model of 5 Terms and 9 Blocks, so availability on campus most days of the week is expected.

Key responsibilities

• Advise and guide domestic and international students in pathway courses and English Language Programs
• Run support interventions for students with academic progression concerns
• Respond to student welfare and academic concerns raised by College staff
• Support College events such as Orientation and support workshops
• Assess and process enrolment applications such as reduced study load, suspension of studies and course transfer requests
• Build respectful relationships with stakeholders and help improve student service
• Contribute to the development, documentation and continuous improvement of matters in your area of responsibility

Required profile

• Experience supporting and guiding domestic and international students, with a focus on welfare
• Knowledge of the Australian higher education sector, Foundation Programs and ELICOS, and the regulatory environment
• Ability to handle a high-volume workload in a fast-paced environment
• Experience working collegially with professional and teaching teams
• Strong written and verbal communication, including with people for whom English is not their first language
• Valid work rights in Australia; the role is not open to visa sponsorship
• A National Police Check Clearance is required; a current Working with Children Check is preferred

Required skills

• Understanding of student management systems
• Microsoft Office suite

What we offer

• Salary package from $102,136 (HEW 6) per annum, plus 17% employer superannuation and annual leave loading
• Full-time, 35-hour week, fixed-term appointment until 18 June 2027

To apply, submit a CV and a 2-page cover letter through the university's online application before 15 November 2026; interviews are expected face-to-face on 20 November.