Strategic Account Manager - Retail Events

About the role

RX, part of RELX, is looking for a Strategic Account Manager to manage and grow a portfolio of larger customers across Reed Gift Fairs, connecting wholesalers and suppliers with retailers in fashion, gifts, toys, homewares, outdoor living, pets and more. About 60% of the role is new business development, combining account growth with proactive business development. The position is hybrid in Sydney, with the team in the office Monday to Wednesday.

Key responsibilities

• Manage and grow a portfolio of larger, strategically important retail customer accounts, from independent retailers to major brands
• Prospect and win new customers through outbound calling, referrals, networking and self-generated leads
• Use AI tools to research prospects, identify opportunities and prepare for sales conversations
• Build relationships with business owners, retailers, wholesalers and corporate decision-makers
• Develop tailored, value-based commercial propositions and negotiate terms, handle objections and close deals
• Manage your own revenue targets, pipeline and sales activity using CRM and sales technology
• Attend and support Reed Gift Fairs in Sydney and Melbourne

Required profile

• Around 3-5 years' sales, account management or business development experience
• Track record of balancing account growth with new business acquisition
• Comfortable prospecting, cold calling and generating your own opportunities
• Experience managing larger or strategically important accounts
• Advantageous: experience in exhibitions, events, retail, wholesale, media or another B2B sales environment

Required skills

• Consultative, value-based selling
• Negotiation, objection handling and closing
• CRM and sales technology

What we offer

• Uncapped earnings with commission accelerators for exceeding targets
• Wellbeing initiatives, paid parental and volunteering leave, learning resources and retail discounts