Specialist Technician – ICT Support for Schools

About the role

Bytewize is looking for experienced Specialist Technicians to provide ICT support to Victorian schools through the Technical Support to Schools Program (TSSP). The role involves managing complex school networks, servers and cloud services, and delivering professional development to staff.

Key responsibilities

• Manage and maintain ICT infrastructure across Department of Education schools.
• Administer and support Windows and Linux server environments and school networks.
• Provide ICT support in large, technology‑driven learning environments.
• Collaborate with school leadership teams and deliver ICT professional development sessions.

Required profile

• Minimum 5 years of senior‑level IT support experience, preferably within the TSSP or education sector.
• Ability to work independently and as part of a team.
• Strong problem‑solving, escalation and communication skills.
• Eligibility to work in Australia, a current driver’s licence and willingness to undergo background checks.

Required skills

• Hyper‑V virtualization administration.
• Windows and Linux server administration.
• Google Workspace and Microsoft 365 cloud service administration.
• Mobile Device Management (MDM) deployment and administration.
• Advanced enterprise networking – Cisco and HP switching.
• Cisco wireless technologies (controllers, APs).
• Standard Operating Environment (SOE) and image deployment with advanced troubleshooting.
• Support for large fleets of desktops, notebooks, 1:1 and BYOD devices.
• Technical documentation.

What we offer

• Salary range $90,000 – $110,000 (pro‑rated) with top rates based on experience.
• Regular performance‑based salary reviews.
• Flexible employment options: permanent, contract or casual, part‑time or full‑time.
• Access to salary packaging options.