Spare Parts Interpreter

About the role

Crown Equipment is looking for a Spare Parts Interpreter to join its Sydney Service team in Smithfield. Reporting to the Parts Manager, you will help workshop and field service technicians get the parts they need so customers' equipment keeps running. It is a hands-on, fast-paced role combining customer service, inventory management and operational support.

Key responsibilities

• Support technicians, colleagues and customers promptly and professionally on parts requirements.
• Pick, allocate, process and distribute parts accurately to support workshop and field service operations.
• Maintain accurate inventory records, process transactions and complete all parts-related documentation correctly.
• Monitor stock levels, run biannual cycle counts and stocktakes, and help with inventory reconciliation.
• Receive, inspect, store and organise incoming stock, making urgent parts available as quickly as possible.
• Keep the parts area clean, safe and well organised, supporting workplace health and safety.
• Manage and coordinate spare parts sales, purchase orders, receipts and dispatch, and liaise with customers about order status, requests and expected delivery dates.

Required profile

• Previous experience in parts interpreting, stores, warehousing, automotive, heavy equipment or a similar industry is desirable.
• Strong customer service and communication skills, and excellent organisation and attention to detail.
• A proactive, results-driven approach, able to prioritise and meet deadlines in a busy environment.
• Sound computer literacy and experience with inventory or parts management systems.
• Forklift, automotive, truck or industrial equipment experience is highly regarded but not essential.

What we offer

• Discounts and cashback from over 400 retailers nationwide.
• A health and wellbeing platform covering mental, physical and financial goals.
• Corporate rates for private health insurance.
• An inclusive working environment and an Employee Assistance Program with confidential counselling.