Service Technician - Western Australia

About the role

Fisher & Paykel, a New Zealand appliance brand, is recruiting Service Technicians across Western Australia. You will deliver in-home service for premium appliances, supported by comprehensive training and working alongside experienced technicians.

Key responsibilities

• Deliver professional, customer-focused in-home service and represent the brand
• Diagnose, troubleshoot, repair and test appliances, and recommend the most effective repair solution
• Maintain and manage van stock of spare parts to improve first-time fix rates
• Complete service documentation, quotations, customer records and reports accurately and on time
• Work safely and to company and regulatory standards

Required profile

• Previous experience in appliance repair, fault-finding and troubleshooting, ideally domestic appliances, whiteware, electronics or a related trade
• Ability to read technical manuals, schematics, wiring diagrams and service documentation
• Strong diagnostic and problem-solving skills
• Current driver's licence and ability to travel to customer locations
• Preferrable: electrical, electronics, appliance service, refrigeration or related trade qualification, and a licensed electrical service technician

Required skills

• Digital service systems and Microsoft Office
• Written communication and autonomy

What we offer

• Product and technical training and career progression
• A supportive, inclusive team environment
• Employee product discounts