Service Technician - Western Australia

About the role

Fisher & Paykel, a New Zealand appliance brand, is looking for Service Technicians to join its team across Western Australia. You will deliver in-home service for premium appliances, supported by comprehensive training and working alongside experienced technicians.

Key responsibilities

• Deliver professional, customer-focused in-home service experiences
• Diagnose, troubleshoot, repair and test appliances, and recommend the most effective repair solution
• Maintain and manage van stock of spare parts to improve first-time fix rates
• Complete service documentation, quotations, customer records and reports accurately and on time
• Work safely and to company and regulatory standards, and keep improving your technical knowledge

Required profile

• Previous experience in appliance repair, fault-finding and troubleshooting, ideally in domestic appliances, whiteware, electronics or a related trade
• Ability to read technical manuals, schematics, wiring diagrams and service documentation
• Strong diagnostic and problem-solving skills, with good written communication and digital service system skills
• Current driver's licence and ability to travel to customer locations
• Experience servicing premium appliances or Fisher & Paykel products is highly regarded

Preferrable qualifications

• Electrical, electronics, appliance service, refrigeration or related trade qualification
• Disconnect/reconnect licence
• Licensed electrical service technician or registered electrical service technician experience

What we offer

• Product and technical training and career development opportunities
• A supportive, inclusive team environment
• Employee product discounts for you, friends and family