Senior Technical Program Manager - Frontier Engineering

About the role

Snowflake is looking for an experienced Senior Technical Program Manager to join Frontier Engineering in Sydney. You will lead the technical program across Forward Deployed Engineering (FDE) engagements, working embedded with strategic customers' engineering teams to take data and AI solutions into production. You will partner with Engagement Managers and Program Managers and connect customer needs to Snowflake's global Product and Engineering teams.

Key responsibilities

• Own the integrated technical plan, cross-workstream dependencies and technical risk across multiple FDE workstreams, building on the Snowflake AI Data Cloud.
• Drive workstreams from engineering readiness through integration, release, production cutover and operational handoff, resolving blockers across customer and Snowflake engineering teams.
• Lead release and production cutover of Snowflake-based data and AI solutions.
• Identify and prioritise customer-driven product gaps and defects, distinguishing one-off requirements from recurring issues, and drive resolution with global Snowflake Product and Engineering teams across time zones.
• Give technical estimates, effort and risk input to Engagement Managers and Program Managers, and provide commercial awareness of SOW/exhibit scope, change control and delivery done at risk.
• Report technical status clearly to Snowflake and customer stakeholders, from engineering teams to executives.
• Use AI-assisted workflows, including Snowflake Cortex capabilities, to improve delivery tooling and execution.
• Help establish the FDE Technical Program Management practice in ANZ.

Required profile

• Typically 8+ years leading complex, multi-workstream technical programs.
• Hands-on delivery leadership of technical programs into production, such as data platform, MLOps, GenAI/AI or software and application development projects.
• Experience leading technical delivery within enterprise customer environments, navigating customer-owned infrastructure, access constraints and shared delivery responsibilities (e.g. consultancy, SI, vendor professional services).
• Strong dependency and technical risk management across multiple engineering teams.
• Technical depth to challenge engineering estimates, assess architectural and integration trade-offs and drive sequencing decisions with engineering leads.
• Conviction to challenge customers, engineering teams and senior stakeholders when assumptions, technical decisions or delivery plans do not hold up.
• Ability to operate independently in ambiguous environments and take ownership of outcomes.

Bonus points

• Experience leading forward-deployed engineering engagements and taking solutions into production.
• Delivery in regulated financial services (e.g. banking, APRA-regulated environments).
• Hands-on experience with Snowflake (Cortex, Openflow) or other cloud data platforms.
• An engineering manager or tech lead background in data platform or software/application development.
• Consultancy or Big-4 technical program leadership.