Senior Operations Manager

About the role

SEEK Pass is a digital passport that helps job seekers verify their credentials and enables employers to shortlist candidates with confidence. As Senior Operations Manager you will lead the Operations function for a sub‑domain of SEEK Pass, overseeing multiple cross‑functional squads that deliver identity‑related user journeys.

Key responsibilities

• Lead 2‑5 cross‑functional squads focused on digital identity and trusted information.
• Manage Ops leads embedded in each squad and report directly to the Head of Operations.
• Collaborate with Engineering and Product leaders as part of the sub‑domain leadership team.
• Co‑own the roadmap, design, delivery and optimisation of the product features and user jobs.
• Drive operational excellence, performance metrics and continuous improvement across the squads.

Required profile

• Proven senior‑level experience in operations management, preferably in a technology‑driven environment.
• Strong leadership skills with the ability to guide multiple squads and embedded Ops leads.
• Experience working in shared‑leadership models and cross‑functional teams.
• Ability to translate strategic goals into operational execution.

Required skills

What we offer

• Opportunity to shape a high‑growth digital identity product.
• Collaborative culture within a global technology company.
• Competitive full‑time employment in North Sydney.