Senior HR Services Officer – Recruitment

About the role

The Department of Education is seeking a Senior Human Resources Services Officer to lead recruitment and selection activities across schools and corporate areas. You will work in a collaborative, fast‑paced environment, providing operational and advisory support to hiring managers and stakeholders.

Key responsibilities

• Manage, triage and escalate recruitment and staffing enquiries through shared inboxes.
• Coordinate and process advertising requests for school and corporate vacancies.
• Support hiring managers with specialised recruitment requests, offering processing and advisory assistance.
• Review and accurately document recruitment outcomes.
• Provide timely advice on recruitment and selection processes, escalating complex matters when needed.
• Maintain records to ensure compliance with legislative and departmental requirements.
• Process exemption and limited advertising requests, preparing recommendations in line with legislation.
• Deliver training and day‑to‑day support to new team members.
• Contribute to continuous‑improvement initiatives and uphold high‑quality service delivery.
• Collaborate with HR officers and consultants to meet team priorities.

Required profile

• Experience providing administrative or operational support in recruitment, staffing or HR.
• Clear, professional communication with a wide range of stakeholders.
• Strong attention to detail and commitment to high‑quality work.
• Organised with the ability to manage multiple requests simultaneously.

Required skills