Seasonal Product Guide – QVB Alpha Store

About the role

Arc'teryx is looking for a Product Guide for its QVB alpha store in Sydney. As a seasonal role, you will connect with guests in every interaction, from explaining products to helping with purchases and supporting warranty claims. You will also help organise in-store events, run inventory counts, restock shelves and keep the store clean and welcoming.

Key responsibilities

• Educate guests about products and assist with purchases
• Support warranty claims
• Help organise in-store events
• Conduct inventory counts and replenish stock
• Keep the store clean and welcoming
• Give feedback on merchandising to improve the guest experience and drive sales

Required profile

• Two or more years of retail sales experience and a passion for customer service
• Strong communication skills and problem-solving ability
• Self-motivated team player who thrives in a dynamic environment
• Enthusiasm for outdoor activities
• Availability for at least one open, one close and one weekend shift each week
• Flexibility throughout late October 2026 to late January 2027, as needed by the business

What we offer

• Flexible schedule during the busy season
• Possibility of ongoing employment after the season
• Uniform allocation and discounts on Arc'teryx gear