Sales Travel Consultant - Yeppoon, QLD

About the role

Flight Centre is hiring a Sales Travel Consultant for its Yeppoon store, working full-time on site on a rotating roster across a 7-day trade. You will plan itineraries, book travel and turn enquiries into bookings for customers, selling the whole holiday including flights, accommodation, car hire, tours, travel insurance, cruises and transfers.

Key responsibilities

• Plan itineraries and book travel in person, by phone and by email
• Sell the complete holiday and work towards individual KPIs and sales targets
• Build a customer base of new and returning customers
• Advise customers on travel-related questions such as visas, best time to travel, packing and what to avoid

Required profile

• Seasoned traveller with a history of international destinations
• Great organisational skills, able to manage a calendar and respond quickly to calls and emails
• Determination to meet sales targets and KPIs in a busy, high-pressure environment
• Enthusiasm and warmth that makes customers want to book again

Required skills

• Savviness with computers, able to switch between complex booking systems
• Ability to find the right flight and package options for customers

What we offer

• A base wage plus an uncapped incentive structure earning a percentage of each sale
• Industry travel discounts and sponsored Familiarisation Trips
• Career opportunities within a global network of brands, promoted from within
• Reward and recognition events such as Global Gathering and EOFY Celebration
• Free Certificate 3 & 4 in Travel & Tourism through Australian Apprentice Training, possibly with direct financial support