Rostering Officer

About the role

The Rostering Officer will coordinate and maintain staff rosters for Novita’s Community Programs hubs and Supported Independent Living (SIL) services. You will ensure appropriate staffing levels to deliver high‑quality, community‑based programs while aligning schedules with participant needs and funding agreements.

Key responsibilities

• Develop, update and maintain rosters that meet participant support requirements and service agreements.
• Proactively fill roster gaps caused by planned or unplanned leave, sick leave and emergency coverage.
• Liaise with managers and payroll to ensure compliance with awards, enterprise agreements and organisational guidelines.
• Communicate shift changes and rostering rules to support workers.
• Monitor roster accuracy and plan ahead to minimise agency staff usage.

Required profile

• Advanced proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience using rostering or scheduling software.
• Strong organisational and time‑management abilities.
• Excellent communication and problem‑solving skills, especially under pressure.
• Ability to interpret procedures and apply rostering rules accurately.
• Certificate III or higher in Business Administration (desirable) or equivalent rostering experience.
• Current Working with Children Check and NDIS Worker Check.

Required skills

• Microsoft Office (Word, Excel, Outlook)
• Rostering/scheduling software

What we offer

• A dynamic, fast‑paced environment within a leading disability services provider.
• Opportunities for professional growth and development.