Retail Project Manager - Building Services

About the role

JLL is seeking a Retail Project Manager to lead end-to-end delivery of retail branch and customer-facing environment projects for a banking client. The role manages multiple concurrent projects, from concept through close-out, coordinating internal stakeholders, consultants, contractors and vendors to deliver safe, compliant, on-time and on-budget outcomes with minimal disruption to business operations and customers. The position is based on-site in Eveleigh, NSW.

Key responsibilities

• Lead project planning and delivery for retail fit-outs, refurbishments, minor works and refresh programs across multiple sites.
• Manage project scope, schedules, risk registers, change control and reporting, including governance packs and executive updates.
• Coordinate stakeholders across property, security, IT, brand, HSE and business operations to secure approvals and readiness.
• Procure and manage consultants and contractors, oversee tendering, contract administration and supplier performance.
• Manage budget tracking, forecasting, progress claims, variations and final account close-out.
• Ensure quality, safety and compliance, including site safety, permit-to-work processes and banking site requirements.
• Drive site handover, defects management and lessons learned.

Required profile

• Degree qualified, preferably in an engineering discipline.
• Demonstrated project management experience delivering retail or customer-facing environments with multiple concurrent projects.
• Experience managing external consultants and contractors, including tendering and contract administration.
• Experience delivering projects in regulated environments such as banking, financial services, secure sites or critical operations.
• Experience with workplace standards and brand standards rollouts across a multi-site portfolio.
• Formal project management qualification or certification (e.g. Prince2, PMP) or equivalent experience.

Required skills

• Strong cost, schedule and risk management capability across end-to-end delivery.
• Working knowledge of construction/fit-out processes, quality management and HSE obligations.
• Familiarity with building services coordination and retail technology dependencies (security, comms/IT, access control).
• Strong stakeholder management and communication skills, including presenting to senior stakeholders.

What we offer

• Employee discounts on fitness, wellbeing and other brands.
• 18 weeks paid maternity leave.
• Private health insurance discounts and active social club.
• Employee assistant program and paid time off for volunteer work.
• Novated lease for EV cars.