Retail Manager

About the role

Kim Khanh BYO Vietnamese and Chinese Restaurant is seeking a full‑time Retail Manager to lead its on‑site retail operations in Brisbane. You will be responsible for delivering exceptional customer experiences while driving sales and maintaining efficient store processes.

Key responsibilities

• Oversee daily restaurant retail operations and ensure high standards of customer service.
• Manage staff rosters, supervise team performance, and foster a positive work environment.
• Develop and execute sales strategies to meet revenue targets.
• Coordinate inventory ordering, stock control, and supplier relationships.
• Monitor product displays and merchandising to enhance the customer experience.
• Handle administrative tasks, including reporting and cash management.

Required profile

• Strong communication and customer‑service abilities.
• Proven team‑leadership and staff‑management experience.
• Background in sales with a focus on revenue growth.
• Excellent organizational and problem‑solving skills.
• Familiarity with food‑service and hospitality environments.

Required skills

• Proficiency with POS systems.
• Experience in inventory management.