Regional Injury Management Advisor

About the role

Toll Group, a logistics, transport and supply chain business part of Japan Post, is looking for an experienced Regional Injury Management Advisor in Perth. The role partners with operational leaders to support injured employees through recovery and drives best-practice injury management and return-to-work outcomes. It oversees a portfolio of workers' compensation claims across the region and requires travel to operational sites to work alongside frontline and senior leaders.

Key responsibilities

• Manage a portfolio of workers' compensation injuries and claims.
• Implement and maintain injury management and return-to-work strategies.
• Develop graded return-to-work plans for complex injuries and help managers identify suitable duties.
• Arrange and attend case conferences with injured workers, treating practitioners and other stakeholders.
• Coach and train leaders on proactive workplace rehabilitation, injury management and early intervention.
• Manage healthcare and occupational rehabilitation providers to ensure appropriate treatment pathways and cost-effective outcomes.
• Conduct Job Task Analyses for selected operational roles.
• Identify and implement initiatives that support injury prevention and control medical and related costs.
• Partner with operational leaders to build a culture of safety, wellbeing and continuous improvement.

Required profile

• Tertiary qualification in an Allied Health discipline such as Occupational Therapy, Physiotherapy or Exercise Physiology, or similar.
• Minimum of 5 years' experience in injury management, workplace rehabilitation or return-to-work roles.
• Proven experience managing complex and serious injury claims.
• Experience developing and implementing injury prevention and recovery strategies.
• Occupational First Aid Certificate preferred; Return to Work Coordinator certification or exemption where required.
• Must be entitled to work in Australia and able to undergo pre-employment checks including a criminal history check and medical.

Required skills

• Strong knowledge of workers' compensation, rehabilitation and return-to-work legislation.
• Stakeholder engagement, negotiation and conflict resolution.
• Planning, organisation and case management.
• Commercial and financial acumen.
• Ability to influence and build relationships across all levels of the organisation.