Receptionist – Office All‑Rounder

About the role

MAG is seeking a proactive and personable Receptionist to join its Sydney team. This newly created, hands‑on position goes beyond traditional front‑desk duties, offering exposure to broader administrative and operational functions within a fast‑growing medico‑legal organisation.

Key responsibilities

• Serve as the first point of contact, delivering a professional and welcoming experience for clients, specialists and visitors.
• Manage reception operations, including phone calls, emails and appointment coordination.
• Maintain a clean, organised and professional office environment across reception, waiting areas, consulting suites and kitchen.
• Perform accurate data entry, document management and general administrative tasks.
• Support office coordination, including supplies management and vendor liaison.
• Assist Client Solutions, Accounts, Administration Manager, Executive Operations Manager and CEO with administrative and compliance‑related processes.
• Identify and contribute to continuous improvement initiatives and ad‑hoc projects.

Required profile

• Proven experience as a receptionist or in a similar office‑based role, preferably within medico‑legal, medical, insurance, legal or professional services.
• Strong customer‑service mindset with confidence engaging a wide range of stakeholders.
• Highly organised with the ability to multitask and prioritise in a fast‑paced environment.
• Proactive, solutions‑focused and able to anticipate needs.
• Excellent communication and interpersonal skills, presenting a polished and professional demeanor.

Required skills