Receptionist – Holland Park

About the role

Be the welcoming face of the home and the first point of contact for residents, visitors and staff. Provide friendly, professional customer service, manage calls and enquiries, and support day‑to‑day administration to keep the home running smoothly.

Key responsibilities

• Greet residents, visitors and staff with a warm, professional demeanor.
• Answer and direct telephone calls and respond to enquiries.
• Maintain a clean and organized reception area.
• Assist with administrative tasks such as filing, data entry and scheduling.
• Support communication between residents, families and care teams.
• Handle incoming mail and deliveries.
• Ensure compliance with health and safety procedures.

Required profile

• Friendly, positive and professional attitude.
• Strong communication skills.
• Good organisational skills and attention to detail.
• Ability to learn quickly and follow processes.
• Reliable, proactive and willing to help.
• Administration or reception experience desirable but not required.

Required skills

What we offer

• Permanent full‑time position.
• Hourly rate $28.63‑$29.95 plus 12% superannuation.
• Flexible shifts to suit your lifestyle.
• Employee discounts across 500+ brands.
• 12 weeks paid parental leave.
• Career development and training support.
• Recognition programs celebrating your contribution.
• Access to Flare Benefits (groceries, gyms, travel, etc.).