Receptionist – Front‑of‑House Support for Aged Care Residents

About the role

As a Receptionist at Arcare, you will be the first point of contact for residents, families and visitors, ensuring a welcoming and professional front‑of‑house experience. You will support the administrative team, manage communications and help maintain a safe, well‑run residence.

Key responsibilities

• Greet residents, visitors and families, creating a positive and inviting atmosphere.
• Answer and direct incoming calls, handle general inquiries and messages efficiently.
• Schedule appointments for residents with medical professionals, therapists or other service providers.
• Register and monitor visitors, ensuring security and safety protocols are followed.
• Provide information and assistance to residents and families, connecting them with appropriate staff.
• Assist with administrative tasks such as rostering, filing, data entry, record keeping, mail and deliveries.

Required profile

• Strong administrative abilities with experience supporting rostering and team allocations.
• Adaptable, passionate and eager to learn.
• Collaborative approach with friendly and effective communication skills.

Required skills

• Experience using employee scheduling software (e.g., Humanforce or Time Target).

What we offer

• Supportive leadership and a positive workplace culture.
• Job security in a high‑growth sector.
• State‑of‑the‑art facilities and a beautiful working environment.
• Opportunities to work within one of Australia’s leading aged‑care providers.