Receptionist – Front‑Desk & Administration

About the role

We are seeking a friendly and organised Receptionist to be the first point of contact for customers, visitors and the wider Industrie team at our Sydney headquarters. This role blends front‑desk duties with administrative support for upper management and the HR department.

Key responsibilities

• Answer phone calls, emails and greet visitors, providing a professional first impression of the brand.
• Maintain the general office environment and ensure supplies and equipment are stocked.
• Coordinate incoming and outgoing mail and manage office and retail store supplies.
• Arrange travel and accommodation for senior managers.
• Assist the online and customer service teams with enquiries.
• Provide general administrative support, including end‑of‑month reporting.
• Support HR initiatives related to People and Culture.

Required profile

• Previous experience in a receptionist, executive assistant or similar administrative role (retail experience preferred).
• Ability to work in a fast‑paced environment and multitask effectively.
• Professional phone manner and strong verbal and written communication skills.
• Self‑motivated, proactive and goal‑oriented.
• Highly organised and able to perform under pressure.

Required skills

• Proficiency with Microsoft Office Suite, especially Excel and Word.

What we offer

• Join a well‑known Australian fashion brand with strong employee discounts.
• Career progression opportunities and a culture that promotes from within.
• Competitive salary, bonus incentives and regular staff events.
• A supportive, collaborative team environment.