Receptionist – Aged Care Facility

About the role

We are seeking a friendly and professional Receptionist to join our aged‑care residence in Glenhaven. You will be the first point of contact for residents, families and visitors, ensuring a welcoming atmosphere and supporting the smooth operation of the facility.

Key responsibilities

• Greet and welcome residents, visitors and families with a warm demeanor.
• Manage incoming calls, direct them to the appropriate departments and handle general enquiries.
• Schedule appointments for residents with medical professionals, therapists and other service providers.
• Register and monitor visitors, ensuring security and safety protocols are followed.
• Provide information and assistance to residents and families, connecting them with relevant staff.
• Support administrative tasks such as rostering, filing, data entry, mail and deliveries.

Required profile

• Ability to manage rostering and team member allocations.
• Experience using employee scheduling software (e.g., Humanforce or Time Target).
• Adaptable, passionate and willing to learn.
• Collaborative and effective team player.
• Strong communication skills.

Required skills

• Humanforce
• Time Target

What we offer

• Above‑award rates and attractive employee discounts (Apple, Samsung, travel, health insurance, gyms, etc.).
• Uniform, meals, shift and public holiday allowances.
• Paid training and development days.
• Reward and recognition programs and an Employee Assistance Program.