Quality Assurance Manager

About the role

This is a hands‑on Quality Assurance Manager position within a well‑established consumer products business serving major Australian retailers. The role involves owning quality processes, ensuring regulatory compliance and collaborating with internal teams, international suppliers and retail partners.

Key responsibilities

• Ensure products meet Australian safety standards, retailer specifications and relevant regulatory requirements such as FSC and TGA.
• Develop, improve and document quality procedures, testing processes, audit frameworks and product traceability systems.
• Investigate product defects, manage risk, and implement corrective actions to reduce defects and improve performance.
• Maintain up‑to‑date knowledge of evolving Australian product standards and manage audits for major retailers.

Required profile

• Proven experience as a Quality Manager, preferably in consumer products, retail, importing or distribution.
• Strong understanding of Australian product safety standards and regulatory compliance.
• Experience managing certifications, quality audits and documentation.
• Detail‑oriented, organised and proactive with a solutions‑focused mindset.

Required skills

• RFID tagging and product traceability systems.
• Knowledge of FSC and TGA requirements.
• Audit framework development and implementation.