Principal Consultant - Agile Scale

About the role

Atlassian is hiring a Principal Consultant - Agile Scale, with an Enterprise Strategy and Planning focus and strong AI expertise, to join its Advisory Services Delivery team as an individual contributor. This is not a managerial role. The Advisory Services team works with large strategic and enterprise customers to help them get the most value from their Atlassian investment.

Key responsibilities

• Collaborate with peers in Advisory Services to align on strategic outcomes that deliver exceptional service to customers.
• Partner with customers to solve their business challenges and achieve internal goals through Atlassian products, practices and solutions.
• Identify and promote opportunities for service and product expansion within a client's organization.
• Cultivate deep industry and solution expertise, keeping up with evolving best practices for different types of teams.
• Lead complex customer engagements using a System of Work approach, drawing on expertise in two or more Atlassian solution areas.
• Drive global internal initiatives that influence the Advisory Services business and partner organizations.
• Delegate effectively to Solution Consultants while maintaining ownership of client outcomes.
• Develop technical solution content and provide tailored enablement to support customer success.
• Influence and deepen engagement with Atlassian's largest enterprise customers.
• Travel up to 30% of the time domestically and sometimes internationally for internal and customer events.

Required profile

• 8-12 years of experience in SaaS companies; 8+ years in customer-facing roles influencing stakeholders from technical administrators to executives.
• Demonstrated expertise in Enterprise Agility, including enterprise-wide Agile adoption strategies and rollouts of large-scale planning tools such as Jira, Azure DevOps and Rally.
• Experience developing tailored enablement programs and building relationships with senior management, clients and internally.
• Fluent English; a second language relevant to the SEA market is a plus.

Required skills

• Expertise in Artificial Intelligence, including familiarity with Atlassian's Rovo platform and Agents, and background in large language models, prompt engineering and chat-mediated interactions.
• Ability to design proof-of-concept solutions for Enterprise customers, especially in Enterprise Strategy and Planning.
• Experience with Rovo, Agentic AI, MCP and/or other AI integrations.
• Nice to have: coaching best practices, cross-team project experience, and experience working with large customers as a consultant or technical expert.

What we offer

• Base pay set within a range according to skills, knowledge and experience.
• Possible eligibility for benefits, bonuses, commissions and equity.
• Health and wellbeing resources and paid volunteer days.