Portfolio Engagement Lead (NSW/ACT)

About the role

As Portfolio Engagement Lead for NSW & ACT, you will lead a two‑branch regional portfolio, bringing together members, volunteers, industry and stakeholders to create meaningful outcomes for the technology profession. You will play a key role in connecting regional priorities with ACS's strategic objectives, ensuring local insights and opportunities are translated into initiatives that strengthen member value, grow engagement and amplify ACS's influence.

Key responsibilities

• Lead a two‑branch portfolio by setting clear growth, engagement and advocacy priorities, monitoring performance and acting early when outcomes are off track.
• Lead, coach and develop two Branch Managers, setting clear priorities, accountabilities and sustainable workloads.
• Build effective relationships with Branch Executive Committees and support volunteer‑led regional priorities and activities.
• Drive professional membership acquisition, event‑to‑membership conversion, renewal, participation and retention across the portfolio.
• Manage selected regional Professional Partner Program accounts, including relationship planning, retention risks, growth opportunities and internal coordination.
• Develop relationships with priority members and industry, government and community stakeholders to generate participation, membership opportunities and advocacy input.

Required profile

• Strategic and collaborative leader with a strong track record of building trusted relationships and delivering measurable engagement and growth outcomes.
• Thrives in complex, stakeholder‑rich environments and can translate regional priorities and insights into coordinated action.
• Demonstrates sound judgement, clear accountability and a practical approach to continuous improvement.
• Confident working with employees, volunteers, members, industry and government stakeholders, communicating with credibility and focusing on initiatives that create meaningful value.

What we offer

• Flexible Work Environment – hybrid working combining remote flexibility with regular in‑person collaboration.
• Professional Development – access to learning platforms, SkillsSoft, MySFIA assessment and other role‑specific training.
• Engaging Workplace Culture – collaborative, inclusive team with in‑office activities and supportive atmosphere.
• Exclusive Membership Benefits – complimentary ACS membership unlocking professional development and networking opportunities.
• Financial & Well‑being Support – NFP salary packaging and confidential Employee Assistance Program.
• Family‑Friendly Policies – inclusive leave policies supporting parents and caregivers.