People & Culture Co-ordinator

About the role

The People & Culture Co-ordinator supports the hotel’s HR function by maintaining employee records, facilitating onboarding and exit processes, and driving engagement initiatives. This role works closely with team members and leaders to ensure a positive workplace experience.

Key responsibilities

• Maintain and regularly update team member files.
• Assist with onboarding of new hires and the farewell process for exiting staff.
• Oversee the Annual Service Recognition program and monitor its effectiveness.
• Provide ongoing support on People & Culture policies, procedures, and queries.
• Champion administrative tasks within the People & Culture team.
• Ensure all staff have access to the LMS and are allocated appropriate compliance modules.
• Assist in delivering face‑to‑face workshops and training sessions.
• Drive and participate in engagement activities throughout the hotel.
• Participate in weekly meetings while respecting confidentiality.
• Meet deadlines and uphold high standards of presentation and grooming.

Required profile

• Genuine people person with strong relationship‑building skills.
• Previous experience in a large 4‑5 star hotel environment.
• Outstanding communication, active listening and problem‑resolution abilities.
• Excellent time‑management and multitasking capabilities.
• High personal integrity and understanding of confidentiality requirements.
• Knowledge of HR processes, HIGA and exposure to industrial relations legislation.
• Full working rights in Australia.

Required skills

• Proficiency with Microsoft Office.
• Experience using Ready Workforce, Smart Recruiters, Check Work Rights and Adobe applications.

What we offer

• Access to Accor team benefits, including global discounts on accommodation and food & beverage.
• Supportive and collaborative work environment.
• Opportunities for career growth within Australia’s largest hospitality employer.
• Commitment to diversity, inclusion and reasonable adjustments during recruitment.