People and Culture Consultant

About the role

The Energy and Water Ombudsman (Victoria) is looking for an experienced People and Culture Consultant to join its People and Culture team, reporting to the General Manager, People and Culture. The role delivers end-to-end recruitment and gives practical, timely, values-aligned people and culture advice to leaders and employees across the employee lifecycle. It is a full-time, permanent position based in Melbourne, VIC, with hybrid working.

Key responsibilities

• Deliver end-to-end recruitment for assigned roles, including approvals, advertising, shortlisting, interviews, offers and onboarding, in line with the Recruitment Policy.
• Partner with hiring managers to clarify role requirements, prepare or update position descriptions and agree on inclusive recruitment approaches.
• Draft job advertisements reflecting the organisation's values and EVP, and coordinate selection processes such as interview scheduling, reference checking and candidate communication.
• Advise leaders and employees on onboarding, performance, development, employee relations and policy interpretation, applying policies fairly and consistently.
• Support the People and Culture manager in managing people matters and escalate complex or sensitive issues.
• Contribute to people and culture initiatives and projects that support culture, capability and engagement.
• Maintain recruitment records, monitor recruitment timelines and candidate experience, and share insights to improve processes.

Required profile

• Generalist HR or People and Culture experience with hands-on recruitment delivery.
• Working knowledge of recruitment and selection best practice, employment legislation and HR policies.
• Ability to give clear, practical and timely people advice and to manage several recruitment processes at once.
• Experience supporting people and culture initiatives beyond recruitment (e.g. onboarding, performance, engagement).

Required skills

• Communication and stakeholder engagement skills.
• Organisational skills and attention to detail.
• Exposure to HR information systems and recruitment platforms.

What we offer

• Flexible and hybrid ways of working with life-friendly hours.
• Leave including six weeks annual leave, birthday and anniversary leave, end-of-year closure leave, community giving leave and 18 weeks of gender-free paid parental leave.
• A centrally located office in Melbourne CBD close to public transport.
• An inclusive team culture and a varied wellbeing program.

Applications are made through the ad on SEEK or LinkedIn with a CV and a brief cover letter by Friday 20 November 2026; early applications are encouraged.