Parts Manager

About the role

The Parts Manager role is a permanent full‑time position based at the Townsville Truck Centre branch in Garbutt. You will lead the Parts Department, driving sales, profitability and high levels of customer service.

Key responsibilities

• Support the Branch Manager with business planning, goal setting and achieving parts sales and profitability targets.
• Lead, recruit, train and manage the Parts Department staff, overseeing performance and development.
• Set, communicate and monitor departmental objectives and sales targets.
• Manage inventory, consignment stock, freight costs, supplier performance and warranty claims.
• Source and negotiate with suppliers to secure competitive pricing and quality products.
• Prepare operational and performance reports for the Branch Manager.

Required profile

• 5+ years of parts experience in the commercial truck industry.
• Minimum three years of management experience.
• Strong understanding of automotive or related background.
• Certificate III in Automotive Sales (desirable).
• Forklift licence (highly desirable).

Required skills

• Proficiency with Microsoft Office suite.
• Ability to quickly learn in‑house computer programs.

What we offer

• Attractive remuneration package and staff discounts.
• Career development opportunities with Hino and within the company.
• Stable career in a family‑owned Australian business.
• Supportive, caring team environment.