Overnight Customer Service Representative – Bayswater

About the role

We are looking for an enthusiastic Overnight Customer Service Representative to join our Bayswater store. You will be the first point of contact for guests, ensuring a clean, well‑stocked and welcoming environment during the night shift.

Key responsibilities

• Deliver friendly and efficient service to all customers.
• Maintain store cleanliness and organise merchandise on shelves.
• Assist with stock replenishment and perform moderate to heavy lifting as required.
• Promote product specials and respond to customer enquiries.
• Work the core overnight hours of 22:00‑05:00, two to three nights per week.

Required profile

• Strong focus on providing outstanding customer experiences.
• Ability to work independently and as part of a team.
• Comfortable standing for long periods and handling physical tasks.
• Flexible availability for late nights, early mornings and weekends.
• Eagerness to learn about a wide range of products.

Required skills