Operations Manager - Melbourne Airport

About the role

Avis Budget Group is looking for an Operations Manager for its Melbourne Airport site, a leadership role within a large international organisation known for its supportive, friendly and caring culture. The manager leads a team and handles vehicle fleet requirements so that business goals are met, and can move internally within the group.

Key responsibilities

• Manage vehicle fleet levels and employee rostering to meet customer demand
• Action and monitor reporting and financial plans to contribute to the annual business plan for the location
• Manage location performance against the strategic plan and put in place contingency measures to hit targets
• Monitor customer service delivery and implement strategies to raise customer satisfaction
• Create and facilitate a team environment within airport operations
• Identify employee needs, improve employee satisfaction and manage employee performance

Required profile

• Previous experience managing teams
• Experience coaching employees to maximise performance
• Ability to work in a fast-paced, multi-tasking environment
• Conflict resolution skills

Required skills

• Strong leadership skills
• Excellent computer proficiency

What we offer

• Competitive salary plus performance bonus
• Company car
• Wellbeing programme including discounted life insurance and health cover options, and superannuation options
• Employee discounts on car rentals across Avis Budget Group
• Employee Assistance Programme (EAP) with 24/7 support
• Full training to help reach your goals