Operations Manager

About the role

Join a well‑established entertainment and hospitality group to lead daily operational activities across multiple venues. You will drive efficiency, service quality and continuous improvement in a growth‑focused environment.

Key responsibilities

• Manage and oversee daily operational activities across all departments.
• Develop and implement operational policies and procedures to enhance efficiency and service quality.
• Monitor budgets, ensuring financial targets are met while maintaining high service standards.
• Lead, mentor and develop team members to achieve organisational goals and deliver exceptional customer experiences.
• Ensure compliance with health and safety regulations and industry standards.
• Collaborate with key stakeholders to drive continuous improvement initiatives and resolve operational challenges.
• Analyse operational data and generate reports to inform strategic decision‑making.

Required profile

• Demonstrated experience managing operations within the Leisure, Travel & Tourism industry.
• Strong leadership and team management skills with a focus on achieving results.
• Proven ability to develop and implement operational strategies and policies.
• Solid understanding of budget management and financial performance analysis.
• Knowledge of health and safety regulations relevant to the Hospitality & Leisure sector.
• Excellent communication and interpersonal skills to engage with stakeholders at all levels.
• Problem‑solving ability and adaptability in a varied environment.

What we offer

• Competitive salary package ranging from $130,000 to $150,000 AUD plus super.
• Opportunities to lead and make a significant impact within a growing hospitality business.
• Strong career growth and development opportunities for an ambitious and capable leader.