On The Road Manager (Delivery Station)

About the role

Amazon is looking for an experienced On The Road Manager to lead its team of associates at its Delivery Station in Kewdale, Western Australia. The role is an Operations Shift Manager position focused on keeping customer expectations high so that orders are delivered on time and to the right place. Two opportunities are available, with shifts Sun-Wed 07:00-17:00 and Wed-Sat 07:00-17:00.

Key responsibilities

• Lead and develop a team of Amazon associates, leading by example and with empathy.
• Maintain health and safety standards and promote a health and safety culture on site.
• Collaborate with support teams such as Safety, Engineering, Loss Prevention, Quality Assurance and Human Resources to develop plans that meet business objectives.
• Proactively identify and lead process improvement initiatives and Lean tools.
• Work to improve the efficiency of delivery processes so orders are delivered quickly, accurately and cost-effectively, and help keep workflows running smoothly.

Required profile

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Willingness to work a flexible schedule, including weekends, nights and/or holidays.
• Physical ability to push, pull, squat, bend and reach varying weights.

Preferred qualifications

• 1+ years of experience with performance metrics, process improvement or Lean techniques.