Network Engineer - Managed Services

About the role

An established Australian technology services provider offering managed services, cloud, communications, cybersecurity, consulting, automation, data and AI solutions is seeking an experienced Network Engineer for its Core business unit. The role oversees the operational management, deployment and continuous improvement of customer network environments and core network infrastructure, while contributing to automation, product development and operational processes.

Key responsibilities

• Develop, maintain and enhance core network infrastructure and manage the operation, deployment and improvement of customer network environments.
• Review networking deliverables and provide tailored solutions across WAN, WLAN, LAN, SD-WAN and Zero Trust environments.
• Maintain the availability, reliability and security of network components supporting managed services, and oversee network security, risk management and service management.
• Support presales consultancy, customer engagement, solution design and delivery, and deliver cost-effective network projects.
• Contribute to network design and architecture improvements and to product development, including automation initiatives and the release of new offerings.
• Upskill Operations Centre staff, share technical expertise, and keep accurate project effort records for service performance reporting.

Required profile

• At least 5 years of experience delivering network support and architectural services in a systems integrator or managed services environment.
• Demonstrated experience across multiple networking disciplines, technologies and industry standards, with a proven record of delivered technical projects.
• Previous experience at Presales Solution Architect level, working with technical teams, management stakeholders and customers.
• Strong verbal and written communication, customer focus, time management, commercial awareness and ability to coordinate in a matrix-managed environment.

Required skills

• Cisco CCNP or equivalent, or Juniper JNCIE certification.
• Technical certifications across vendors such as Microsoft, Cisco, Fortinet, Juniper and Linux.
• Knowledge of WAN, WLAN, LAN and SD-WAN, Zero Trust networking, network security, ITIL and service management.
• Experience in technical product development for networking and managed services is highly desirable.

What we offer

• Paid in Australian dollars.
• Medical insurance from day one for you and your spouse (or parents if unmarried).
• Home office setup allowance and internet allowance.
• Gym and wellness allowance, regular team events, and rewards and recognition.
• Reimbursement for industry certifications and flexible work arrangements.