National Account Manager - Government

About the role

COS, a family-owned Australian office products business founded in 1977, is looking for a National Account Manager to manage a portfolio of key government clients. The role focuses on building senior client relationships, developing strategic account plans and delivering tailored solutions that create value for customers and the company.

Key responsibilities

• Manage essential supply for a portfolio of Australia's largest Federal Government departments, with a focus on retention and sustainable growth
• Build trusted relationships with decision-makers and influencers across government accounts
• Develop strategic account plans that identify growth and cross-sell opportunities
• Identify new business opportunities aligned with government procurement priorities
• Build a strong pipeline through proactive engagement, networking and market intelligence
• Lead client presentations and account performance reviews against contractual KPIs
• Prepare tailored proposals and solutions in partnership with internal teams
• Monitor account and pipeline performance using HubSpot and sales data

Required profile

• Proven senior account management or new business experience in B2B or government
• Strong track record in client retention, sales and business growth
• Excellent relationship management, influencing and negotiation skills
• Commercial mindset, able to use customer, market and performance data to inform decisions
• Confident presenting business cases and solutions to executive-level audiences

Required skills

• Experience using CRM and reporting tools, including HubSpot

What we offer

• Flexible hybrid workplace
• Learning and development allowance
• Birthday, anniversary and milestone leave
• Novated lease for electric vehicles
• Paid parental and grandparents leave

To apply, follow the instructions on the application page about work history, education and qualifications; a cover letter and resume are welcome. Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.