Medical Receptionist - Urgent Care & GP Practice

About the role

Bupa Medical Services is looking for a Medical Receptionist to join its team at an Urgent Care Centre and GP Practice in Carlton, NSW. As the first point of contact, you will greet patients, coordinate them with the right care team and act as the link between patients and medical staff. The role is full time.

Key responsibilities

• Greet patients and visitors professionally and register new patients and update existing records in the clinic system
• Manage appointment bookings and coordinate with medical staff to schedule consultations, tests and follow-ups
• Answer questions confidently and keep the practice running smoothly
• Process payments, health insurance claims and billing inquiries accurately while maintaining confidentiality
• Keep the reception area clean, organised and stocked, and monitor inventory and request supplies
• Work closely with the general practice nursing team

Required profile

• Previous GP Medical Receptionist experience is required
• Experience working as the only receptionist on shift
• Ability to thrive under pressure in a fast-paced environment
• Best Practice experience is advantageous

What we offer

• Continuous learning, development programs and internal career pathways
• Benefits including health insurance discounts and partner offers such as Apple, Samsung, JB Hi-Fi, gym and spa discounts

Applicants are asked to complete a short online assessment of about 30 minutes; successful candidates are invited to a phone screen.