Manager - Insurance Business Transformation Strategy & Delivery

About the role

EY is hiring a Manager for Insurance Business Transformation Strategy & Delivery in Sydney. You will shape and lead material streams of work across the insurance value chain, defining the strategic approach, building delivery roadmaps and business cases, and turning customer and business needs into clear requirements. You will work with stakeholders across multiple product lines, contribute to future-state service design and take part in program governance for major transformation initiatives.

Key responsibilities

• Develop strategy, delivery roadmaps and business cases for major initiatives, including scope, benefits, dependencies and sequencing.
• Baseline the current state operating model and design a future-state operating model across an insurance enterprise or key value chain functions such as Claims and Underwriting.
• Design material parts of future-state service blueprints and user journeys.
• Lead end-to-end business requirements gathering for assigned streams, with traceability from objectives to delivery.
• Provide stream leadership through solution delivery, partnering with technology and delivery teams.
• Support program governance through PMO contributions such as acting as 2IC to a program manager, leading a business case stream and managing inter-stream dependencies.

Required profile

• Insurance industry experience across multiple product lines, typically 3+ years; exposure to multiple classes is advantageous.
• Expertise in at least one insurance value chain function, with a growing understanding of end-to-end connections.
• Proven experience contributing to, and increasingly owning, strategy and transformation initiatives across lines and value chain stages.

Required skills

• Operating model, process and service design capability (baseline assessment, future-state design, service blueprint and journey contributions).
• Hands-on experience with Guidewire and/or Duck Creek, and/or certification (highly regarded).

What we offer

• Career development with future-focused skills and world-class experiences.
• Flexible work arrangements.
• A benefits package including a yearly wellness incentive, an extra 8 weeks of flex leave per year and family-friendly policies such as up to 26 weeks of gender-neutral paid parental leave.
• A competitive salary open to negotiation depending on skills and experience.